It is safe to say I am enjoying Ed Park’s novel Same Bed Different Dreams:
After the move to Dogskill, GLOAT replaced most of its management team with Directed Reality “You Be You” modules (hence D-R U-B-U), which, among other things, removed emotion from the equation. Workflow was stabilized, so that goals were attained on time. GLOAT’s high attrition rate was mostly due to the inability of new hires to get used to receiving critiques from a piece of software, no matter how lifelike. The smallest hiccup in the voice synthesizer or flaw in the image could shatter the illusion, reminding you that there was no one behind that mask.